Privacy Policy
Effective date: 1 April 2026 · Last updated: 1 April 2026
Contents
1. Overview
Tesla Capital Inc ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have in relation to it.
This policy applies to all users of the Platform, including visitors, registered investors, and any other individuals who interact with our services. By using the Platform, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide - Account registration: name, email address, date of birth, country of residence, phone number - Identity verification (KYC): government-issued ID documents, selfie/liveness check images, proof of address - Financial information: deposit amounts, payment method details, transaction history - Communications: messages sent via our support channels or contact form
2.2 Information We Collect Automatically - Usage data: pages visited, features used, time spent on Platform - Device data: IP address, browser type, operating system, device identifiers - Session data: login timestamps, session duration, click patterns
2.3 Information from Third Parties - Identity verification providers: verification results and fraud signals - Payment processors: transaction confirmation and status - Analytics providers: aggregated, anonymised usage metrics
3. Legal Basis for Processing
We process your personal data on the following legal bases:
(a) Contract performance — to provide the services you have signed up for, including account management, investment processing, and support; (b) Legal obligation — to comply with KYC/AML regulations, tax reporting requirements, and other applicable laws; (c) Legitimate interests — to improve our services, prevent fraud, and ensure platform security; (d) Consent — where you have explicitly opted in to specific processing activities such as marketing communications.
4. How We Use Your Information
We use your personal data to:
- Create and manage your investor account - Verify your identity and comply with KYC/AML obligations - Process deposits, withdrawals, and investment transactions - Communicate with you about your account, investments, and platform updates - Detect, investigate, and prevent fraudulent activity - Improve Platform functionality, performance, and user experience - Comply with our legal and regulatory obligations - Respond to your support enquiries and communications
6. Data Retention
We retain your personal data for as long as your account is active and for as long as necessary to comply with our legal obligations. Specifically:
- Account and transaction data: retained for a minimum of 5 years following account closure to comply with AML regulations - KYC documents: retained for a minimum of 5 years following the end of the business relationship - Support communications: retained for 2 years - Usage and analytics data: retained in anonymised form indefinitely
Upon expiry of the relevant retention period, data is securely deleted or anonymised.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include:
- End-to-end encryption for data in transit (TLS) - Encrypted storage for sensitive data at rest - Access controls limiting data access to authorised personnel - Regular security reviews and penetration testing - Incident response procedures
However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorised access.
8. Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
- Access: request a copy of the personal data we hold about you - Rectification: request correction of inaccurate or incomplete data - Erasure: request deletion of your data (subject to legal retention obligations) - Restriction: request that we limit processing of your data in certain circumstances - Portability: receive your data in a structured, machine-readable format - Objection: object to processing based on legitimate interests - Withdraw consent: where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at privacy@teslacapitalinc.pro. We will respond within 30 days.
10. International Transfers
We operate globally and your data may be transferred to, and processed in, countries other than your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions recognised by applicable data protection authorities.
11. Children's Privacy
The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will delete that data promptly. If you believe we may have collected data from a child, please contact us at privacy@teslacapitalinc.pro.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
13. Contact
For privacy-related enquiries, data subject requests, or to raise a concern, contact our Data Privacy team at:
privacy@teslacapitalinc.pro
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